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Need a direct line? Call Call Esa on 0843 509 2590?
ESA, also referred to as the Employment and Support Allowance is a government benefit which typically provides support when claimants are unable to work (due to disability or illness). It can also be issued to boost those applicants who are on lower incomes and it can often be claimed if employed, unemployed or even self-employed. Applying for ESA is pretty straightforward, however, questions are still likely to arise. That is only natural. Calling Call Esa on 0843 509 2590 means claimants can speak to a member of the ESA’s dedicated team – fast.
Eligibility when using Call Esa
Everyone’s circumstances are obviously different which is why eligibility and the amount of ESA allocated varies depending upon an individual’s situation. To see if you are eligible for ESA support and for how much why not call Call Esa on 0843 509 2590? In the meantime, we have listed some of the basic criteria, claimants must generally meet in order to qualify for the Employment Support Alowance benefit.
General eligibility states claimants must:
· Be under State Pension age
· Must not be getting SSP (statutory sick pay) or SMP (statutory maternity pay) and should not have returned to work during your application period
· Should not be in receipt of Jobseekers Allowance
· Not be able to work due to a disability or illness
Did you know that it is possible to apply for ESA if you are currently employed, unemployed or even self-employed? Students wishing to apply must typically be in receipt of Disability Living Allowance or Personal Independence Payment – please do not hesitate to ask for details.
Still unsure if you qualify for ESA? Why not call Call Esa on 0843 509 2590 to speak to a dedicated member of the ESA team. Alternatively you can run a quick ESA eligibility check via www.gov.uk/benefits-calculators . Accurate estimates may not be given via the online calculator if you are a prisoner or a student. Thankfully there is an ESA advisor available between 9 and 5 on a Monday to Friday to tell you more.
Essential information before calling Call Esa on 0843 509 2590
Prior to calling Call Esa on 0843 509 2590 it is advisable to have the following details to hand – this can help to significantly speed your Employment Support Allowance enquiry.
Information about your savings
Income details (including those of your partner) – relevant information will be stated on a recent wage slip
Details of existing benefits & pensions (plus those of anyone living with you)
Outgoings i.e. rent/mortgage, childcare etc
Council Tax amount
Types of ESA when using Call Esa
Are you aware that there are two types of ESA benefit available? These types are:
· Contribution-based ESA – this is usually awarded when you have made enough National Insurance contributions.
· Income-related ESA – this is normally awarded in addition to ‘Contribution-Based ESA’ or on its own, depending on your specific circumstances.
Calling Call Esa on 0843 509 2590 will connect you with a member of the ESA team able to explain further about both types of award. Many claimants prefer to speak directly to a knowledgeable advisor.
In the meantime, here is a little more about both types of ESA benefit:
This type of ESA tends to last 1 year, however it is possible to re-apply for contribution-based ESA at a minimum of 12 weeks after your contribution-based ESA is due to end. Eligibility for re-application tends to depend on the amount of National Insurance contributions you have made and whether your health deteriorates (and if you are placed in a support group).
There is generally no time limit attached to income-based ESA and it can often be applied for when claimants no longer qualify for contribution-based ESA. The amount awarded depends on an individual’s unique circumstances. To discuss your situation simply call Call Esa on 0843 509 2590.
Work Capability Assessment
Following a ‘Work Capability Assessment’ those entitled to ESA will be asked to attend either a support group or work-related activity group.
Payment help, call Call Esa on 0843 509 2590
Ensuring that your ESA payments are made effectively and efficiently matters. That is why we have added these basic ESA facts about how your payments are likely to be made.
You can generally expect:
· Payments should ideally be made directly into your own account. You will need a bank, building society, credit union or post office account.
· Payments are usually made every 2 weeks.
· Bank Holiday payments are generally made on the last working day before the holiday.
If eligible, the amount of ESA benefit you may receive will vary, depending on your individual situation, however here are some basic guidelines you might like to refer to in the meantime.
An ESA assessment rate is generally paid for 13 weeks following the initial claim. These amounts tend to be:
Up to £57.90 (for claimants aged under 25 years)
Up to £73.10 (for claimants aged over 25 years)
After 13 weeks these amounts should change and will generally fall into two groups which are currently:
Up to £102.15 for claimants involved in a work-related activity group
Up to £109.30 for those in an ESA support group
Are you in a support group and on income-related ESA? Please enquire about enhanced premium rate entitlement – this usually stands at an additional £15.75 per week.
There is also a severe disability premium of £61.85 – an ESA advisor will be able to tell you more. Depending on your individual circumstances you may or may not be eligible for additional such payments. Speaking to a member the ESA team by calling Call Esa on 0843 509 2590 will enable you to find out more.
Issues with Benefit Sanctions? Call Call Esa on 0843 509 2590
Have you received a written ESA sanction notification? This could be due to the fact you may have failed to attend a pre-arranged interview, or you have not competed a work-related activity arranged with your ESA advisor. Any uncertainties can be clarified simply by speaking to a member of the ESA customer services team. They will assess your situations based on its own merits.
What should you do next
Step 1. Firstly, please inform your ESA advisor of your specific situation with reasons for any missed appointments or activities
Step 2. If a second letter is issued, your ESA payments may be effected. Even if interviews or activities are re-started the sanction can remain for up to 4 weeks
Step 3. A detailed letter will be sent before any sanction decisions are made on your ESA benefit
Step 4. If a sanction is given there are two options generally available to claimants which are:
Option 1. You can request that your ESA sanction is reviewed. This should be done within one month of the initial decision being made. Mandatory Reconsideration is the first step of this process and can be achieved by writing to the address on your decision letter. Including relevant evidence should help to support your case. Please note that if more than a month had passed it is essential to call Call Esa on 0843 509 2590 – a member of the ESA team will advise on the next step for you to take.
The outcome from your Mandatory Reconsideration will be given in written form, stating whether the sanction has been removed, altered or to remain in place.
Option 2. If you are still dissatisfied following the Mandatory Reconsideration, it is now possible to appeal to a tribunal.
How to appeal
Thankfully a tribunal is independent from the government and an impartial judge will make a completely unbiased decision. To begin this process you will first need a SSCS1 form. It is possible to find out more by calling Call Esa on 0843 509 2590 – the team will provide all necessary contact details.
Call Call Esa on 0843 509 2590 for information on Benefit Caps
So, what exactly is an ESA benefit cap and when are they likely to be applied? Although there is some general criteria which affects whether an ESA benefit cap is issued and by how much, everyone’s situation is unique. Therefore you may find it easier to call Call Esa on 0843 509 2590 to address your individual circumstances. Please note that you may still be affected by the cap if you have any grown-up children or non-dependants who live with you. This can be due to the fact they actual qualify for one of the benefits below. This is because they will not normally count as part of your household.
Possible benefits to affect a household cap are as follows:
· Industrial Injuries Benefits (and equivalent payments as part of a war disablement pension or the Armed Forces Compensation Scheme)
· Employment and Support Allowance, if you get the support component
Understanding whether your ESA benefit will be capped can be pretty tricky – that is perfectly understandable. Thankfully calling Call Esa on 0843 509 2590 will connect you with a knowledgeable team member able to tell you more – quickly.
In the meantime, here is some basic information you may find useful to refer to:
Not all applicants will have a ‘benefit cap’ attached to their ESA allocation, however many do as you will see from the following information.
Most of those in receipt of a cap are aged 16 to 64 years old. Applicants attending an ESA support group are generally not affected by any such benefit cap.
How much are typical ESA benefit caps likely to be?
Current ESA cap levels stand at:
· £500 a week for couples with or without children living with them
· £500 a week for single parents (whose children live with them)
· £350 a week for single adults who do not have any children, or whose children do not live with them.
Please be aware that this may mean the amount you get for certain benefits will go down. This is to ensure that the total amount you get is not more than the cap level.
Still unsure how the process works or what benefit you may be entitled to? Please don’t hesitate to call Call Esa on 0843 509 2590 provided.
Alternative ways to find out more about Call Esa entitlement & payments
Citizens Advice Bureau
The ESA website and calling Call Esa on 0843 509 2590 are not the only ways to find out what you need to know about the benefit. Many applicants also like to contact independent organisations such as the Citizens Advice Bureau. Simply click online to find out more or to discover where your closest Citizens Advice Bureau is located.
Jobcentre Plus - getting in touch
There are many reasons you may need to also speak to your local Jobcentre Plus – especially where benefits are involved. You will find all the information you need to know and more at www.gov.uk/contact-jobcentre-plus. Offices are usually open between the hours of:
8am to 6pm on a Monday to Friday
Please note that it is also advisable to inform the Department for Work and Pensions (DWP) about any changes in your circumstances, for example if you become employed or your household income alters in any way at all.
Prefer to write to the DWP?
Please send any written correspondence to the following address:
Department for Work and Pensions
PO Box 50101
Call Esa Complaints
Despite providing a dedicated service, there are times when you may be dissatisfied with the way that your ESA application has been handled.
There are two channels you can try when airing your complaint. It is advisable in the first instance to call Call Esa on 0843 509 2590.
Having the right information handy prior to making your ESA-related complaint can significantly speed your enquiry. You will need the following information ready:
· your National Insurance 0843 509 2590 – employer do not need to provide this
· your full name, address and current contact details
· details of what happened, when it happened and exactly how you are affected by it
· what you want to happen to ideally rectify the situation
Due to the personal nature of many benefit complaints, including ESA, it is often preferable to discuss your situation directly.
Simply call Call Esa on 0843 509 2590 provided to address your complaint – efficiently and effectively.
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